Subscription Policies

We offer several different kinds of Subscription Plans. Please review these Subscription Terms & Conditions carefully and make sure you understand them before enrolling because they contain important and relevant information regarding any Subscription you may purchase, including renewal and cancellation terms. 

Subscriptions are continuous and automatically renew, unless otherwise stated or you cancel or we terminate your account.

By purchasing a Subscription, you agree to the terms below, as well as our Terms of Use and Sale and our Privacy Policy (which describes how we collect, use and disclose your data, as well as your consent to such collection, use, and disclosure) and are both incorporated into and are a part of these Subscription Terms.

  1. Subscription Types
    1. Monthly Keep It Clean Box Subscriptions

The Monthly Keep It Clean Box Subscriptions (also referred to as "Subscription", "Box," "Subscription Box", “Keep It Clean Box”) ships the beginning of each month. Each Box contains an assortment of household, stationery, food and eco-friendly consumer products selected by the Wise Chemistree team. Each Box may not contain all of the said product categories. Wise Chemistree may substitute products of equal or greater value if necessary. If you sign up for a Monthly Subscription, your card will immediately be charged for $50 + any applicable taxes, thereafter you will be charged $50 + any applicable taxes on the 25th of the month before your Box ships. Your subscription will automatically renew each Month, unless you cancel before the 20th of the month, you will be charged as described above through the life of your subscription. We do not permit gift cards as a valid form of tender for the Subscription plan due to our ongoing billing cycles and authorizations.

    1. Prepaid School Year Keep It Clean - College Edition Box

The Prepaid School Year Keep It Clean - College Edition Box Subscriptions (also referred to as "Subscription", "Box," "Subscription Box", “Prepaid Keep It Clean Box”) ships the beginning of each month for 9 consecutive months (no option to skip a month) and is only available starting in September or October. Each Box contains an assortment of household, stationery, food and eco-friendly consumer products selected by the Wise Chemistree team. Each Box may not contain all of the said product categories. Wise Chemistree may substitute products of equal or greater value if necessary. If you sign up for a School Year Prepaid Subscription, your card will immediately be charged for $423 + any applicable taxes. This subscription does not automatically renew. We do not permit gift cards as a valid form of tender for the Subscription plan due to our ongoing billing cycles and authorizations.

    1. Prepaid Annual Keep It Clean Subscriptions

The Prepaid Annual Keep It Clean Box Subscriptions (also referred to as "Subscription", "Box," "Subscription Box", “Keep It Clean Box”) ships the beginning of each month. Each Box contains an assortment of household, stationery, food and eco-friendly consumer products selected by the Wise Chemistree team. Each Box may not contain all of the said product categories. Wise Chemistree may substitute products of equal or greater value if necessary. If you sign up for a Prepaid Annual Subscription, your card will immediately be charged for $540 + any applicable taxes. Your subscription will automatically renew each Year on the day of your initial purchase, unless you cancel before the month your subscription will renew, you will be charged as described above through the life of your subscription. We do not permit gift cards as a valid form of tender for the Subscription plan due to our ongoing billing cycles and authorizations.

    1. Soap of the Month Club Subscriptions

The Soap of the Month Club Subscriptions (also referred to as “Soap of the Month Subscription", “Club,” “Soap of the Month”) ships the beginning of each month. Each Soap of the Month contains a unique soap created specially by the Wise Chemistree team for the month. Wise Chemistree may substitute products of equal or greater value if necessary. If you sign up for a Soap of the Month Subscription, your card will immediately be charged for $108 + any applicable taxes. Your subscription will automatically renew each Year on the day of your initial purchase, unless you cancel before the month your subscription will renew, you will be charged as described above through the life of your subscription. We do not permit gift cards as a valid form of tender for the Subscription plan due to our ongoing billing cycles and authorizations.

    1. Automagic Delivery Subscriptions

The Automagic Delivery Subscriptions (also referred to as “Automagic Delivery") ships the same day each month as the initial order (or the next business day if it is a Sunday or Holiday) unless the Automagic Delivery order is an add on to another Subscription Box or is scheduled to be fulfilled to the same customer within a week of a Subscription Box delivery, in which case the Automagic Delivery items will be included in the Subscription Box. Automagic Delivery can be set to renew every 1, 2, or 3 months. Your credit card will be charged at the time of fulfillment. There is a tiered discount system for Automagic Delivery items as follows: every 1 month = 10% off, every 2 months = 7.5% off, and every 3 months = 5% off. Your subscription will automatically renew each month, 2 months or 3 months on the day of your initial purchase, unless you cancel. You will be charged as described above through the life of your subscription. We do not permit gift cards as a valid form of tender for the Subscription plan due to our ongoing billing cycles and authorizations.

2. Product Descriptions

We try to make the site thorough, accurate, and helpful to our customers. Nonetheless, there may be times when certain information contained on the site may be incorrect, incomplete, inaccurate, or appear inaccurate because of the browser, hardware, or other technology that you use. We apologize in advance for any such errors that may result in an incorrect price, inaccurate description, item unavailability or otherwise affect your order. We reserve the right to correct errors (whether by changing information on the site or by informing you of the error and giving you an opportunity to cancel your order) or to update product information at any time without notice.

3. Personal Use Only

Products are for your personal use only. You agree not to sell or resell any products you purchase or otherwise receive from us in connection with your Subscription. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products to be provided to you that may result in a violation of these Terms, as we determine in our sole discretion.

4. Pausing Your Subscription

All of our Subscriptions EXCEPT for the Prepaid School Year Keep It Clean - College Subscription allow for skipping a delivery. The subscriber should create an account using the email address they used for the original purchase. When they log into the Wise Chemistree Website, they will be able to navigate to their subscriptions found in a link under their account details. From this link they can choose the subscription they would like to pause and select skip payment. This will skip the delivery of the Subscription Box associated with that payment. Changes to the Delivery schedule should be made BEFORE the 20th of the month prior to shipment of the Box.

5. Cancellation Policy

Renewing subscriptions can be cancelled at any time. The subscriber should create an account using the email address they used for the original purchase. When they log into the Wise Chemistree Website, they will be able to navigate to their subscriptions found in a link under their account details and select cancel subscription. Prepaid subscriptions can be cancelled at the end of their paid subscription period. Contact us at info@wisechemistree.com if there are any questions or concerns regarding cancellation.

6. Refunds

There are no Refunds for subscriptions cancelled before the end of the initial subscription period. If there are any questions regarding subscriptions contact us at info@wisechemistree.com.

7. Shipping

Wise Chemistree offers free standard U.S. shipping using a carrier of our choice all orders $50 and above. Automagic Delivery boxes may be subject to shipping charges if the product total is not at least $50 or it is not combined with another Subscription Box for shipping. Your Box may be dropped off at your doorstep without signature confirmation; it is your responsibility to ensure the Box can be dropped off and left unattended without signing for it upon delivery. Please keep this in mind when providing your shipping address. Once your order is shipped you will receive a shipping confirmation with a tracking number.

Subscriptions available to contiguous U.S. addresses only. Subscriptions are not available to be shipped internationally at this time.

Please contact us at info@wisechemistree.com if you need to update your shipping address before the 20th of the month prior to receiving your next box.

For additional Wise Chemistree shipping information please visit https://wisechemistree.com/policies/shipping-policy.